When you’re in a situation where you are being scolded or held liable for an honest/stupid mistake that you have done, what do you do?
Do you walk out? Cry? Feel bad? No reaction?
Whenever I experience that, I take it personally. I take it bad and belittle myself.
An incident here at work made me feel that again. I was escalated due to an honest and stupid mistake. I was careless and just wanted the call to end without understanding how simple the caller’s request is. I was escalated by the managers and my supervisor told me that it was unacceptable.
I felt bad. I felt so embarrassed that I want to quit immediately. I know that is not how I should react but that was those moments leads me to thinking.
Thanks to the free time that we have here today. I was able to write these words and evaluate what happened.
This is not the first escalation that was sent to my supervisor from our team. This is not the first one for me either. It helps when I think that I am far better than my other team mates who have experienced being escalated more than two times. Somehow, those thoughts alleviated my spirit and confidence.
But it must not end with just feeling better. I know I have to improve myself, focus and make it sure that it will never happen again.
But what if it happens again?
If I fall on the same spot again, then that’s the time for me to stand up one more time and continue with the walk of life.
If I fall on the same spot again, then that’s the time for me to stand up one more time and continue with the walk of life.
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